Non-Academic Grievance Procedures
A student who believes s/he has grounds for a nonacademic grievance should consult the dean of Student Life. Once it is determined the grievance is nonacademic in nature, every effort should be made to resolve the problem informally. (In circumstances where for any reason a dispute cannot or should not be addressed informally, this step may be omitted.) If informal efforts are unsatisfactory or inappropriate, a formal grievance can be filed with the dean of Student Life.
- The grievance must be in writing and include the name of the respondent and a description of the specific incident(s) concerning the grievance, an outline of the informal steps taken to resolve the matter, and the reference to the desire outcome(s) if appropriate. The formal grievance must be filed no later than 30 days after the student has knowledge of the problem.
- The dean of Student Life in consultation with the RDP dean or another appropriate College official will determine if an investigation is appropriate. Based on the investigation, the dean of Student Life in consultation with the RDP dean will determine a course of action and render a decision.
- The student may appeal this decision to the College President, who will make a ruling within 15 days of receipt of the appeal. This ends the College appeals process.
- If the complaint cannot be resolved after exhausting the institution ’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Post Secondary Education. The student must contact the State Board for further details. The State Board address is: 1400 W. Washington, Room 260, Phoenix, AZ 85007, (602) 542-5709, Arizona State Board for Private Postsecondary Education
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