Jobs at Prescott College
Registrar and Director of Institutional Research
Job ID#: 13-25
Department: Office of the Registrar
Job Type: Staff - Full-time
Date Posted: Wed, 18 Sep 2013
Position Fill Date: Open until filled
Reports to: EVPAA
Job Summary (Return to top)
The Registrar and Director of Institutional Research is responsible for the collection, maintenance, integrity, and security of student academic records and associated technological systems and business processes. Individual provides institutional leadership regarding academic records and institutional research. Coordinates policies, processes, and procedures necessary to ensure compliance with state and federal regulations including FERPA, with assumed practices and criteria for accreditation, and with academic policy approved by College faculty and Executive Vice President for Academic Affairs.
The Registrar and Director of Institutional Research is a highly visible leader on campus. As such, he/she will be expected to challenge and re-envision related policies, practices, and procedures, and will serve as advisor and consultant in all matters regarding academic structure, enrollment data, research, and analytics. The Registrar collaborates closely with deans, admissions, student services, student life, student billing, and other offices. The Registrar manages Power Campus, the institution’s student information system (SIS), and will lead the implementation of related online self-services. The Registrar provides leadership in implementing and enforcing the College’s policies and protocols regarding the use, dissemination, integrity, security and privacy of student information.
The Registrar maintains the highest standards of customer service, accuracy, security, and compliance, while serving students, faculty, alumni and other College constituents efficiently and thoroughly. The Registrar integrates emerging technologies and best practices, inclusive of enterprise software. The Registrar oversees the staff and operations of the Office of the Registrar and Institutional Research, which currently includes academic records and regulations, registration, grade reports, degree and enrollment verification, transcripts, diplomas, and institutional research. The Registrar works in concert with the Directors of the Business Office and the Office of Financial Aid in organizing and directing the One Stop Enrollment Services Center for students. The Registrar ensures that associated business processes and support elements (training, cross-training, documentation) result in accurate and complete collection of information for all records maintained by the Registrar. He/she collaborates across the College to ensure that all data needs are satisfied by the Registrar's office and the Student Information System.
The candidate will have demonstrated experience in building collaborative relationships across a campus; a strong orientation to the use of online systems; an orientation toward student success; openness to sharing and consulting on all processes; and a leadership style that is both participatory and focused on high expectations. He/she should possess an attitude of helpfulness toward students; a cooperative attitude with colleagues; a high tech and high touch orientation; a participatory leadership style; an openness to share knowledge and experience; calmness under stress; and a proven ability to manage and lead with integrity and transparency.
Essential Responsibilities (Return to top)
• Manage the operational, staffing and budgeting functions of the Office of the Registrar.
• Establish, implement, and improve policies, processes, procedures, and technological systems for the collection, maintenance, and security of all academic records and databases, including but not limited to:
i) Registration policies and procedures, including online registration and related self-services
ii) Graduation and/or program completion verification;
iii) Enrollment and degree verifications;
iv) Academic standing;
v) Curriculum files for all courses and degree programs.
• Directly responsible for, and directly involved with, the design, hands-on implementation, improvement of enterprise systems for student records, including electronic services and the integration of appropriate enterprise systems.
• Assure integrity in implementation of academic policy and graduation requirements.
• Oversee and coordinate the review and revision of academic and administrative policies and practices that pertain to the accuracy and integrity of student records; verify accuracy of records and integrity of associated processes through periodic electronic audits.
• Educate the College community regarding academic record compliance policies and procedures.
• Collaborate with directors of Financial Aid and Financial Services to manage the student service operations of the One Stop Shop.
• Identify and coordinate initiatives to improve internal and external customer satisfaction and student success via process improvement; recommend changes to academic policy and practice towards increased student satisfaction, retention, and success and administrative efficiencies.
• Create multi-year academic calendars in collaboration with academic and administrative offices.
• Coordinate and/or serve on cross-college and cross-departmental working committees related to records and data collection, technology infrastructure, compliance, and other issues pertaining to students; propose policy revisions when needed.
• In collaboration with academic and administrative departments, coordinate the revision and production of the annual All College Catalog and related database(s).
• In collaboration with the academic programs and admissions office, assure integrity in representation of academic policy, of graduation requirements, and related information in College publications and reports.
• Assure timely completion of annual IPEDS reports, Common Data Set, NSC, data warehousing reports, as well as other surveys and reports that fall under Institutional Research (e.g., the Crystal reports prioritized by other offices).
• Serve as the Institutional Recommendation / Certification Officer for the Arizona Department of Education.
• Other duties as assigned by the EVPAA.
Education and Experience (Return to top)
• Master’s degree in a relevant field or the equivalent in training and experience.
• At least 5 years of proven and successful experience, with supervisory responsibility, in a college/university Registrar’s Office or equivalent
• Experience managing student information systems and other relevant database systems
• Demonstrated analytical skills and institutional research abilities, including statistical analysis
• Demonstrated success and experience in continuous process improvement initiatives, project management, and professional knowledge of best practices in the field
• Demonstrated ability to lead institutional change initiatives through collaboration across offices
• Excellent interpersonal, written, and oral communication skills
• Strong work ethic, creativity and initiative
• Working knowledge of relevant laws and regulations affecting academic institutions such as ADA, FERPA, HEA, etc.
• Experience with PowerCampus system preferred; experience with one or more report writing tools preferred.
Prescott College is committed to Equal Opportunity Employment and supports excellence through diversity. We encourage qualified applicants from historically underrepresented groups to participate in our recruitment efforts.