Jobs at Prescott College
Undergraduate Admissions Couselor
Job ID#: 18-0731
Department: Admissions - RDP
Job Type: Staff - Full-time
Date Posted: Tue, 31 Jul 2018
Position Fill Date: Open until filled
Reports to: Associate Director of Admissions
Job Summary (Return to top)
Reporting directly to the Associate Director of Admissions, the individual in this position will be responsible for generating new student prospecting, conversion, and yielding methods to support the On Campus Undergraduate program. The individual will possess a proactive sales approach and ease in interpersonal communication (in-person, over the phone, email, text, chat, social media, web conferencing, and video) that is accommodating and flexible to the needs of traditional and adult learners seeking an on campus undergraduate education experience. The individual will cultivate new student enrollment pipelines through individual and group relationship building at local and regional high schools and through on campus appointments, campus tours, and yielding events (Preview Day, Accepted Student Day, etc.) to support multiple admissions terms in the fall and spring. In order to be successful, the individual will provide prospects and applicants with a high-quality and personalized admissions experience. Advises prospective students and their support networks to determine their educational goals and actively guides them through each phase of the admissions process. Works collaboratively with other campus constituencies to ensure applicants receive a high quality customer service. Participates in on and off campus recruitment and yielding events. Travel is required.
Essential Responsibilities (Return to top)
Possesses a strong industry knowledge of current undergraduate program information in order to advise prospective students in-person, over the phone, email, text, chat, social media, web conferencing, and video.
Works with the Admissions staff and other campus constituencies to remain up-to-date with all relevant undergraduate program initiatives and news.
Maintains a working knowledge of relevant institutional and Federal Financial Aid amounts, processes and timelines.
Proactively connects with prospects to raise their awareness of relevant undergraduate academic programs.
Follows-up with inquiries and applicants in-person through individual appointments, on and off campus recruitment events.
Responds to inquiries and applicants over the phone, email, and text within 24 hours of receipt (during the normal business week) throughout the application and admissions process to ensure engagement, increase conversion and impact yield.
Reviews applicant files for completeness. Responsible for maintaining a large number of application files.
Exercises discretion and judgment in the development of guidelines and procedures subject to the approval of the Associate Director and in responding to the special needs of applicants (e.g., learning and physical disabilities).
Cross-trained to promote every program at Prescott College. Represents the College at various on-campus and off-campus outreach events.
Builds awareness and an understanding of the basic functions of the Financial Aid Office, Registrar, Business Office and how these offices relate to the admissions/enrollment process.
May include reading, online research, and participation in professional development activities.
Other duties may be assigned.
Education and Experience (Return to top)
- A bachelor’s degree is required.
- 2-3 years of experience in admissions, student services, sales, recruitment, marketing, or another higher educational capacity.
- Two years of successful experience in a high-volume sales or relationship building role.
- Proficient computer skills (Word, Excel, PowerPoint and email) on a PC windows based environment.
- Experienced user of CRM software and student information systems programs are a plus.
- Working knowledge of social media and texting a plus.
- Ability to work independently as well as collaboratively in an environment characterized by large workloads, deadline pressures and high standards.
- A service oriented approach and an awareness of the needs and concerns of a private, liberal arts college are required.
- Excellent written, oral communication, presentation, and interpersonal skills, the ability to exercise sound judgment and communicate effectively with a diverse population of students, counselors, alumni and other constituents.
- A valid driver’s license with reliable transportation to support in state and out of state travel.
- Evening and weekend work is required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Prescott College is committed to Equal Opportunity Employment and supports excellence through diversity. We encourage qualified applicants from historically underrepresented groups along with Veterans and AmeriCorps, Peace Corps and other national service alumni to participate in our recruitment efforts.